SCB Stamp Collecting Blog - the premier resource for exclusive stamp information and news

Subscriptions – Help and FAQ

Table of contents

General questions answered

Q: Why is this blog available for subscribers only?
A: When I started this blog in early 2009, I never imagined this blog to grow as popular (and expensive) as it has grown. Like most websites it started with just few readers, by 2015 it reached 150-200.000 visitors each year. This is awesome, but every silver lining has a touch of gray too. It costs roughly $3,000/year to keep the site running smoothly day to day. In the past running expenses have been paid full by income from advertising/advertisers. But due to decline and changes of online marketing that is no more a working plan, and since December 2015 this site has been fully ad free (in the end, why have ads if they don’t provide enough revenue to cover running costs).

With the introduction of subscription model where everybody has to at least register to access the information, I hope to put strains on costs as well as move the financial responsibility to people reading and consuming the information I share.

Q: Why should I become a Premium subscriber?
A: Long story short, because that is the only alternative if you want full and unlimited access to everything there is. And that is a lot. Right now (in February 2016) SCB has got over 450 philatelic articles/studies (many with information/research that you will not find on catalogs or other publications), closer to 10.000 comments/reader responses, downloadable eBooks, hundreds of listed resources, stamp exchange, postal entities list etc. And the numbers are increasing. Being a Premium subscriber gives you full and unlimited access to everything this site provides.

In addition, all premium subscriptions support this website and it’s future operations.

Q: What about the free subscription?
A: Free subscription is, as the name suggests, free. However, the catch is that you can access only 12 pages per year (in addition of my stamp exchange and my collection, both of which do not account for the quota).

You may consider it as a teaser of what SCB is all about, I call it it smart use of resources.

Q: Why a subscription? Why not simply donations?
A: Shortly put Finnish legislation makes donations extremely difficult (almost impossible) to implement.

Q: How to sign up with Premium plan (step-by-step)?
A: This is pretty simple.

Step 1. Enter your email on the ‘free subscription’ box and hit Sign up button

Step 2. Within the next 3 minutes you will receive a piece of email containing your credentials to service.
If you signed up with the bi-weekly newsletter on the same, you will receive a separate ‘opt in’ email on that as well. This is because the legislation requires a ‘specific act of content’ for things such as newsletters.

Q: How to sign up with Premium plan (step-by-step)?
A: This should be pretty straightforward…

Step 1. Click the Sign Up / Paypal button anywhere on this site

Step 2. Review the payment, and login to Your PayPal account to make the payment

Step 3. Approve payment

Step 4. That’s all… Once PayPal has processed your payment, you will get three different emails. One from PayPal confirming that your credit card has been charged, and two from the blog (one containing receipt of your order, the other containing your login credentials to Premium membership service).

Q: How do I get the PDF eBooks ?
A: When you log on as Premium subscriber, you will see “Premium downloads” section on top of the main page. Then simply select the book to download.

Q: What is the book like? Can I get a sample?
A: Sure: view sample page.

All stories in the book have been published on the blog, but there are some enhancements as well as updates with the contents.

I tried to subscribe, but failed

Q: I subscribed and everything seems to have completed successfully. However, I have not received any email/credentials. How should I proceed?

A: First, check your inbox once more. Usually the messages are sent out instantly but sometimes it can take up to 5 minutes before they are delivered.

Second, if the messages are not found on your inbox, then check your junk mail folder. Most email providers delete or block all email from unknown senders (adding stampcollectingblog.com domain to your email whitelist is highly recommended for everyone).

If the messages are not your junkmail folder neither, then your ISP has likely deleted them automatically. For example AOL is notorious for this practice. In such case contact us (using the form on bottom of this page).

Q: I received “Subscription saved, but failed to mail login credentials. Please contact us and well submit your credentials manually.” What does it mean and how should I proceed?

A: In short it means that the system saved your subscription, but failed to mail the login credentials to the email account given.

The most common reason for this is that you made a typing error with your email. Another possibility is that your email service provider is down / not responding.

In case of ‘free subscription’ you can proceed simply by registering again with correct email address.

In case of ‘premium subscription’ you should always contact us (use the form on bottom of this page).

Q: I just received an email from guy named Keijo (using @gmail.com email) asking if I’m having any issues with my login. Is this valid service or am I being scammed?

A: These emails are real, and I’m sending out these messages whenever the system notifies me that something might be wrong with the user. A usual example is when the user has subscribed but never logged in.

The reason I’m using gmail address for the contacts is that if the recipients system blocks emails from @stampcollectingblog.com (the usual cause of problems), then an alternative email must be used.

However, please be aware that under any circumstances I will never ask your login credentials and you should never hand them out to anyone.

Q: I received “Requested action aborted, because it seems this device has already got active signups. You can have only one active signup at a time.” What does it mean and how should I proceed?

A: By default free subscriptions are limited to one active account per user, and one way to monitor this is to use so called ‘device fingerprinting’ technology. If device with specific characteristics has been used previously, it (and any device with same characteristics) is locked for the next 12 months. Though the technology is not ‘full proof’ (ie. false positives will happen sometimes), it is accurate enough for the purpose.

If you are sure that you don’t already have an active free subscription, please contact us (use the form on bottom of this page) and we’ll manually create you a new account.

I lost (or can’t remember) my username / password!

Q: I lost (or can’t remember) my username/password. How do I get a new one?
A: Just leave a message using the form on bottom of this page, and I’ll get back to You.

Q: Why is there no option for me to reset my password? Why do I have get in touch with you?
A: Simply because that’s the way things work here.

Q: I just received an email from guy named Keijo (using @gmail.com email) asking if I’m having any issues with my login. Is this valid service or am I being scammed?

A: These emails are real, and I’m sending out these messages whenever the system notifies me that something might be wrong with the user. A usual example is when the user has subscribed but never logged in.

The reason I’m using gmail address for the contacts is that if the recipients system blocks emails from @stampcollectingblog.com (the usual cause of problems), then an alternative email must be used.

However, please be aware that under any circumstances I will never ask your login credentials and you should never hand them out to anyone.

I want to change my username / password, how do I do it

Q: How do I change my password or username to something I could easily remember?
A:  You can’t do it for the time being. Password change (as well as username change) will become possible (for Premium users) sometime in Q3/2016. If you have forgotten your password or username, then see the previous section.

The main philosophy behind fixed (one year) usernames and passwords is relatively simple. A number of studies (and security breaches worldwide) have shown that most people are lazy when it comes to passwords. They either use very simple passwords (such as ‘password’) or rotate the same password from service to service (which can cause severe issues if any of the services experiences a security breach). Having fully arbitrary data (which expires periodically) is much better for the security of everyone.

Custom usernames are also a bit complicated because a lot of people rotate the same aliases from service to service. This makes them an easy target for possible misuse attempts.

So all in all it is recommended best practice to stick with the username and password given.

Payments

Q: What is this KK Mediat company that I see on PayPal, and on my receipt ? I thought this was your personal blog?
A: This is my personal blog. And KK Mediat has been my business (providing B2B services/solutions) for the past 12 years.

It’s easier for me to accept payments like this through my business than in person. Additionally, I get my accountant to do all the ‘boring’ paper work with taxes etc 😉

Q: I don’t use PayPal. Can I pay otherwise?
A. Yes, you can.

PayPal allows you to pay directly (using your Debit or Credit card) without becoming a becoming PayPal member. When you click the ‘Subscribe now’ button, this is what the page you will land upon looks like:

paypal-debit-credit-payment
Notice the area circled on red. If you click that button, it will take you to step where you can do a one-time payment with your debit or credit card.

Alternatively, If you live inside EU, you can pay using IBAN bank transfer. Just drop me a comment below, and I’ll email the banking details required.

Q: Can I get a receipt for my purchase?
A: Yes. You will get an receipt of your purchase to email associated to your PayPal account shortly after your purchase. Please do notice that this receipt is different from the one You get from PayPal.

Q: I checked my email. I did not receive any kind of message or receipt. What’s the problem?
A: Very likely the email message has been marked as spam / junk mail.

First, check your email’s trash / junk mail folder. Sometimes messages get appointed there.

If that fails, then the message(s) have been held/removed by your ISP. In that case, please leave a message using the comment form below, and I’ll get back to You.

Q: Does my membership renew automatically?
A: No. Once your subscription period (365 days) is over, then it’s genuinely over and you need to subscribe again.

Q: I changed my mind, and I’d like to get a refund. Is it possible?
A: No. Due to nature of this service refunds are not provided.

Q: Can I sell or transfer my Premium subscription?
A: Yes, you can. However, please remember that You may not sell / transfer the same subscription more than once. If any misuse of subscription account is noticed, that specific account is closed down immediately without advance notice.

Q: Can I purchase more than one Premium subscription?
A: Yes, you can. There’s no limit how many You can buy.

Please do note that each subscription is handled individually, and having multiple subscriptions WILL NOT extend your subscription period.

174 responses on “Subscriptions – Help and FAQ”
  1. Jeff says:

    I think I have lost my password to your site – or I never had one.

    I will gladly become a paid member.
    Thanks!

    Jeff Stage, Syracuse, NY USA

  2. Keijo says:

    @Jeff…

    I think I have lost my password to your site – or I never had one.

    Likely you don’t have one. At least I can’t see your name/email on PayPal reports. So simply click the Buy Now button, and you’ll get login credentials to premium membership service in matter of few mouse clicks.

    -k-

  3. Jeff says:

    Hi.

    I left a comment yesterday and it did not show up. I sometimes have that problem with your site – not sure why. (If I had any criticism, that would be it … other than that, I think this is an amazing site!!)

    That said, I also am having trouble signing up to be a premier member, though I already receive email notifications from the site.

    Thanks!

  4. Keijo says:

    @Jeff…

    I left a comment yesterday and it did not show up.

    It came through fine & it’s above

    Likely You missed it is because there’s so much discussion happening each day, that it moves down very quickly on the list of most recent comments

    Additionally, each comment is held up for moderation before getting released publicly. That is just one part of keeping this site safe for both kids and adults.

    That said, I also am having trouble signing up to be a premier member, though I already receive email notifications from the site.

    ???

    The sign up process should be pretty straight forward:
    First go to Premium membership information page“,
    then click the Buy Now button,
    then enter your login (or credit card details) to Paypal,
    then approve (or cancel) the payment,
    and you are done.

    Once the payment has been processed and verified by PayPal, a pair of emails containing receipt of your purchase + login credentials is sent automatically.

    It should be pretty fool-proof system, but of course I’m all open for suggestions that make it even simpler / better.

  5. Markus says:

    Hi Keijo,

    I just registered for the premium membership. However, I expereince some technical problem: after logging in, not only the ads are gone, but also the images in the articels. When I am logged out, it works well again.
    I tried it with different browsers (Internet Explorer, Opera and Chrome), same result.
    Any suggestion what I can do on my side?

    Thanks

    Markus

  6. Keijo says:

    @Markus… Thanks for the bug report. This one was entirely my ‘mistake’ – I did some changes on the code few nights back, and apparently broke something. All should function normally now (if it doesn’t, you may need to clear the browser cache).

    -k-

  7. Markus says:

    It does work now. Thanks for this quick fix, even during the weekend.

    Regards

    Markus

  8. Denise Ravenhill says:

    Hi Keijo,

    I’m still not able to access the Premium site and I do have adblock on FireFox.

    Denise

  9. Keijo says:

    @Denise…. Try this:

    Step 1: Clear your browser cache.
    Open Firefox.
    Hit CTRL, SHIFT (the arrow upwards) and DEL keys (on your keyboard) simultaneously.

    A new dialog box opens. Choose from the “Timerange to clear” dropdown the last option “Everything”

    (Just checking the cache option should be enough, so you can uncheck the other options)
    Finally hit the “Clear now” button.

    Step 2: Re-login to premium service

    When you purchased the Premium membership, you received three emails. One of them was titled “Thank you for becoming a premium member”. This message contains both your username and password.

    When you have these details available, go to main page of the blog and click the “Premium login” link.

    Enter your username and password, and hit the Submit button.

    And from thereon you should be able to browse the site as usual (without any changes to AdBlock or anything else). The login information is stored persistently to your browser, so unless you specifically sign out, there should be no need to re-login (or do any other adjustments).

    But I’m sending you email, and will guide you through this.

    -k-

  10. Keith Popowski says:

    sorry, I lost my login details due to a recent changeover from PC to Mac. Could you please send them to me.

  11. Keijo says:

    @Keith…. Coming right up. Please check your inbox.

  12. Jere Dutt says:

    I have lost my password for premium… Help 🙂

    Jere

    PS. Luv the site

  13. Keijo says:

    @Jere… Sending you email (to email address associated with PayPal) right now. Please check your inbox. If you can’t see my message at your inbox, then please check the junk/spam folder.

  14. John Zwikstra says:

    Hi Keijo

    Are we going to be abler to change our username and password to something we can remember instead of using the ones you sent when we signed up?

    Thanks and keep up the great work.

     

  15. Keijo says:

    @John…

    Are we going to be abler to change our username and password to something we can remember instead of using the ones you sent when we signed up?

    At least for the time being no. I do have the feature on my ‘implement when time’ list (along with LONG list of other useful features/stuff that SCB might need), but right now my focus is making sure that the ‘current’ version works flawlessly.

    -k-

  16. Susan Kelly says:

    I got booted out both times I tried to log in because message said wrong password/user name. I hadn’t actually set up a password as there is no option to do so.

    Please fix this for me.

    Thanks,

    Susan Kelly

  17. Keijo says:

    Hi Susan,

    just sent you email containg a copy of your login credentials/welcome email. Please check your inbox.

    -k-

  18. sue hardy says:

    I don’t know my user name or password so I haven’t been able to read some of your info. Help, please.

  19. Keijo says:

    @sue… Email on it’s way. Please check your inbox.

  20. David King says:

    Hi

    I’ve lost my password – could you please email it to me? Many thanks

  21. Keijo says:

    @David… Email sent. Please check your inbox.

    -k-

  22. Samuel J. Cutler says:

    Keijo,

    I can’t find my password to SCB. Appreciate your help.

    Also, to alleviate “Jamaica collecting block” I have explored numerous pursuits in other areas that have given me (collecting) spiritual refreshment. Among these were birthday collecting, socked on the nose cancels, and oddly enough, kiloware. From this latter pursuit, I tried some ounces of Finland, which have netted me pages of different town cancels of the same stamps, usually from Europa issues. If I could only get my scanner to work, I would send you what they look like. As I have long believed, there is little duplication to the cancel enthusiast.

    The best to you, sir.

    Sam

     

  23. Keijo says:

    @Sam…. Email on it’s way. Please check your inbox.

    Re… Finnish Europa stamps with nice ring (town) cancels…. They knew how to do it well on the 1970/80s, but these days most stamps just go uncancelled. Sigh.

  24. Michael says:

    Hi,

    Just tried to register for free subscription to stamp collecting blog but I entered an incorrect email address. So obviously have not received login details. Can you clear first attempt so that I can try again?

    Thanks

     

  25. Keijo says:

    Hi Michael,

    just removed the signup with bad email so you’re all good to give it a new try.

    -k-

  26. Michael Cross says:

    i goofed. Pleased send sign in info.

  27. Keijo says:

    @Michael… Email on it’s way. Please check your inbox.

  28. Hi Keijo

    Thank you for your email, yes I tried for a free membership not sure why but I could not make it work. If you can email my details I will have another try.

  29. Keijo says:

    @Tony…. Email coming your way. Please check your inbox.

    -k-

  30. sbt says:

    I signed up to receive your biweekly email to  my outlook.com account. Do I need to do more to activate this? I haven’t receive any emails yet, except one that asks why I haven’t logged in.

  31. Keijo says:

    @sbt….

    Yes, you should have received an activation message (and welcome message with credentials) almost instantly. I will send a copy of these from my personal email ASAP.

    It seems SCB has been placed on outlook.com blacklist (meaning emails just drop off silently). I’m trying to investigate the reason + solutions, but it can take a number of days to resolve. And of course it doesn’t bring back emails that were shot down. But at least I know now there’s a problem somewhere, and I can start working for a fix. Thanks for the report.

    -k-

    put on the ‘negative emailers’ list by Symantec (who provides Microsoft the data), and as such all emails have been shot down.

  32. Tony says:

    Hi

    I lost my password already!

     

  33. Keijo says:

    @tony…. No worries; I’ll resend them your way.

    -k-

  34. Keijo says:

    Re, the lost emails to outlook.com… I’ve been clearing this up, and so far it seems that the problems began on April 19th when the /24 network that SCB belongs to was placed on ‘Symantec’s Global Bad Senders’ list. As a result, all mail from SCB to outlook.com, live.com, hotmail.com and few other places (relying Symantecs data) was binned. As far as I can tell a total of about three dozen emails were influenced by this; I’ll be contacting users hit by this in the next day or two.

    I’ve asked for whitelisting of SCBs IP and it’s been granted. Normal email delivery should resume within the 24-48 hours.

    Anyway, as a result/because of this I will be doing some email changes (and tests) in coming weeks. These will hopefully increase the reliability of email delivery on the future.

    -k-

  35. Kathey Czischke says:

    Not sure if I have had a login/password before, but if I did, I don’t remember it.

    Sorry to bother you and thank you!

    Kathey

  36. Keijo says:

    Hi Kathey,

    email coming your way. Please check your inbox.

  37. Fred Marcowitz says:

    Hi Keijo,

    I got your e-mail about the survey, but the link does not seem to work when I click on it. Is it because the survey is not yet prepared and I am clicking on it too early, or is there an error?

    Fred ^_^

  38. Keijo says:

    @Fred… It should work (and there’s already more than few dozen responses – hooray!). But there are a number of ways why the link can get ‘damaged’ on the way (think yahoo, gmail etc as your average mailman carrying a letter; sometimes things can go not so perfectly and the message gets ‘garbled’)… Which is why on top of each page on SCB (when logged in) there is a link to survey.

    -k-

  39. Catherine O'Connor says:

    my user name and password don’t work. I thought my subscription was good to 2017.

  40. Keijo says:

    Hi Catherine

    Just checked your credentials and they are working all ok. I will send you email, so please check your inbox.

    all the best,
    -keijo-

  41. Meagan Dew says:

    I Just purchased your premium membership.  I have no idea how to sign in because it hasn’t given me any registration steps.  Please help

  42. Keijo says:

    @Meagan…. Cavalry is on it’s way 😉

    The first thing I’d do is check your email junk mail folder. Very likely you’ll find the messages from there.

    Another possibility is that you’ve set up your email to ‘strict filtering’ (allow messages only from people you know/have in your address book); in which case any attempt to get in touch would fail.

    Anyway, I will be sending you email (from my personal gmail account). But it would be good if you would add ‘@stampcollectingblog.com’ to your recipient whitelist, in which case you’ll receive emails from SCB straight to your inbox. Here’s a good video how to do it: https://www.youtube.com/watch?v=0QGUNQv9kcg (this video applies to hotmail, live, outlook and msn emails)

  43. Dennis Buss says:

    Hello,

    I recently subscribed as a Premium member.  Suddenly my sign-in name and password no longer work.  Please send new sign-in access information.

    Thanks,

    Dennis Buss

  44. Keijo says:

    @Dennis… Email on it’s way. Please check your inbox for message from me.

    -keijo-

  45. Rachel says:

    Hi Sorry if I sent this twice but I’ve forgotten my password. Please would you send me a new one.

    Many thanks

    Rachel

  46. Keijo says:

    @Rachel – email is on it’s way. Please check your inbox (and if you don’t find my email there, please check junk mail folder as well).

    -keijo-

  47. Charles smith says:

    I sent you stamps a few months ago hoping you would send me your inventory program.  That did not happen. What else do I do to receive your program?

    Thanks

  48. Keijo says:

    @Charles…. I checked my sent mail records, and based on those I’ve sent email to you on March 8th. As I have not received bounceback (delivery error) message from it, I thought it had reached you successfully.

    As I compare the two email addressess (one in the email sent vs. one in this response), I notice there’s one character difference. Very likely this a typo made by me – my apologies.

    Anyway, will be emailing you right after this. Please check your inbox (and if you can’t see my message there, then check your junk mail folder as well).

    -keijo-

  49. Alan Morris says:

    My email inbox has not received an email from you, although I sent it to begin receiving your publication.  Thanks, Alan

  50. Keijo says:

    @Alan… Thanks for the report. I just checked email bounce reports, and it seems ATT is (still) keeping email from SCB blacklisted (so it never reaches recipients). Over the past two months I’ve sent them at least four requests for whitelisting using their website; all with zero response. Very likely they have got the worst customer service out there.

    Anyway, I will be emailing your credentials and then once again contacting ATT in hope of solution for the issue.

    -k-

  51. Gene Purdum says:

    Sorry, Keijo, couldn’t find any other contact forms or links.  I have signed up for Premium membership but whenever I load my usual links to  MyStampCollection, it still indicates that my free subscription has expired and I need to upgrade.  What am I doing wrong?

    Thanks,
    Gene Purdum

  52. Keijo says:

    @Gene… I will be emailing you shortly (with your existing credentials), but here are the steps required to get you going

    Step 1. Sign out
    Click this link to empty any of the ‘old login data’ that might stored on your browsers memory

    Step 2. Then re-login with your Premium credentials
    Premium credentials are always different than Free credentials. By now everything should be working ok.

    Step 3. If you still see the ‘free subscription’ message, then ‘old content’ is being served either by your browser or by your ISP (internet service provider). You then need to tell your browser to fetch latest contents by hitting keys CTRL and F5 (on Windows) or command + R (on Mac) simultaneously on that specific page. This will do something that is known as ‘force refresh’ to fetch the latest contents.

    But I’ll email you (to email address attached to your Paypal/ SCB Premium account), so you can ask additional questions directly.

    -keijo-

  53. Keijo says:

    …I just checked email bounce reports, and it seems ATT is (still) keeping email from SCB blacklisted (so it never reaches recipients). Over the past two months I’ve sent them at least four requests for whitelisting using their website; all with zero response. Very likely they have got the worst customer service out there.

    Anyway, I will be emailing your credentials and then once again contacting ATT in hope of solution for the issue.

    I just received email from ATT postmaster that a case has been closed in favor SCB, and all future emails to subscribers using ATT email should start rolling within 24-48 hours. Yippee!!!

  54. Randy Rogers says:

    I lost my username and password

  55. Keijo says:

    @Randy…. Email sent. Please check your inbox.

  56. jeannette van reek says:

    Hi Keijo,

     

    after a PC crash I have a new one, but now I don’t have access to your fantastic site anymore…

     

    could you mail me my logins please?

     

    all the best, Jeannette

  57. Keijo says:

    Hi Jeannette,

    email coming your way. Please check your inbox.

  58. Kelly Graton says:

    I’ve lost my log in information, and want to buy a membership. Can you help me out if I promise to write it down this time? Thanks!

    Kelly

  59. Keijo says:

    @Kelly… Email on it’s way to you. Please check your inbox.

  60. Michael Knapp says:

    Hello, upgraded from a free subscription to a paid subscription last Monday but my free subscription password is no longer valid to log in. Can you please send me a new password? Thanks in advance!

    Mike Knapp

  61. Keijo says:

    @Mike…. Email on it’s way.

  62. Sarah Surace says:

    Hello Keijo,

    I can not remember my password or user name.  I do believe that I sign up previously.  Please assist.

     

    THanks,

    Sarah

     

  63. Keijo says:

    @Sarah… Email is on its way to you. Please check your inbox.

    -k-

  64. JEAN DUNNE says:

    Hi Keijo

    I seem to have mislaid my log in details please help.  Also I was trying to find one of your newsletters where you give details of the stamps you want, could you please let me know what date newsletter contained that information.  Even though I am a full member I keep getting messages on the newsletters that I must become a paid up member!!  Last question – is it possible for me to access previous newsletters in full from before I became a full member?  Sorry for all the questions but I don’t want to give up as I so enjoy your wonderful newsletters.  Thanks.  Jean

     

     

     

  65. Keijo says:

    @Jean… Email on it’s way to you; please check your inbox (or if you don’t see my email, then check the junk mail folder as well).

    All in all for the stamps I am missing the most the most up-to-date information can be seen on My Collection (just look for countries with low completion percentage). Some tidbits can be found also on the My Exchange (check especially the comments). Or if you want just a really simple summary, then the ‘The anatomy of 100,000 stamp stamp collection’ does a pretty good job in summing up things.

  66. Lou Guadagno says:

    I forgot my user name and password.  Please advise. Thanks.

  67. Keijo says:

    Hi Lou,

    it seems there is no user linked to the email address you gave. The most likely scenario for this is that you have not signed up at all yet – in which case you can simply sign up. Alternative and not so likely scenario is that you have used a different email to create the account. If so, then I’d need you to tell me which email address to look for.

    -keijo-

  68. Robert Sanford says:

    I cannot find where I wrote down my (recently new) user name and password.

    Please help!

    I’m off to the APS this AM in Portland, so no great hurry.
    Thanks.

     

    Robert Sanford

    Camas, WA

     

  69. Keijo says:

    @Robert…Email on its way to you. Please check your inbox.

    -k-

  70. Aleksandar Dragićević says:

    I lost my username / password…

    Please heeeeelp

    Regards

    Aleksandar

  71. Keijo says:

    @Aleksandar… Email on it’s way to you. Please check your inbox.

  72. Rachel Fawcett says:

    Hi

    Rachel Fawcettt says:
    I lost my username / password…
    Please heeeeelp

    Regards
    Rachel

  73. Keijo says:

    @Rachel… Cavalry is on its way. Please check your inbox.

    -k-

  74. Keijo,

    Can you please help with my username and password I know I have saved it some in my Documents for now I cannot find it, many thanks for your help.

    Just read your email about zombies which prompted me to log on!

  75. Keijo says:

    @Tony… Email on its way. Please check your inbox.

  76. Larry Crum says:

    Lost my user name and password.

  77. Keijo says:

    Hi Larry,

    email on its way to you. Please check your inbox.

    -keijo-

  78. Philip Reynolds says:

    Hi Keijo, just to prove that I am not (yet) a ”zombie”. I don’t always comment even though I subscribe and read a great deal of the items on the blog. I also appreciate the reasons for the totally unrememberable username and password, though sometimes wish one could change them to something more rememberable and then keep them! Hope you feeling better these days, best wishes, Philip

  79. Keijo says:

    @Philip… Happy to hear your doing all alive and well (pun intended) 😉 It’s definitely great to hear you are perusing the blog as well.

    Enjoy the weekend (which seems very chilly and rainy here up north),
    -keijo-

  80. Federico Muguruza says:

    Hi Keijo…yes, I’m lost in the computer jargon like always being, not better than before  you know, so…if you  can help me,

    I’ll appreciate a lot man!…Thanks!

  81. Keijo says:

    @Fred… Help is on its way, please check your inbox.

    -k-

  82. Jere says:

    sorry, the id and passcode I have don’t seem to be working. Pretty sure my subscription has not expired. Please help. Thanks

     

  83. Keijo says:

    @Jere… Email on its way.

    -k-

  84. Craig Grothaus says:

    I subscribed but need password.

    Thanks…

    Craig Grothaus

    Mountain Home, Arkansas USA

  85. Keijo says:

    @Graig… Email is on its way. Please check your inbox for my message.

    -k-

  86. David R Tanswell says:

    Hello Keijo

    Long time no contact.  I hope you are well.

    I have sent subscription via PayPal @ 1546, but have not yet received a reply from you.

    I have check Spam Folder, but not there.  Please help.

    Thank you in advance.

    Regards

    David.

  87. David R Tanswell says:

    David R Tanswell says:
    August 25, 2016 at 17:42
    Hello Keijo

    Long time no contact.  I hope you are well.

    I have sent subscription via PayPal @ 1546, but have not yet received a reply from you.

    I have check Spam Folder, but not there.  Please help.

    Thank you in advance.

    Regards

    David.

    Hello again Keijo

    Sorry about the last post.

    I’ve got all the details.

    Thanks again

    David

  88. Keijo says:

    @David… Nice to see you coming back. I’ve been all ok lately 🙂

    Re, Paypal payment and email… I just checked the system, and everything should be OK. Payment has been received about half hours before this message, and one minute later the system has sent two emails to your email. On both accounts the receiving server (your ISP) has acknowledged it with ‘ dsn=2.0.0, status=sent’ – which means the message was accepted for delivery. What happens after that is pretty much out of my control. The most likely scenario is that your ISP silenty destroys any messages it considers spam, and for reason or another these messages went to bin…. Anyway, as I now know there might be an issue, I’ll start poking and see if I can fix things for the future.

    Anyway, I will be emailing you shortly with your credentials (using my personal gmail account). Please check your inbox.

    -keijo-

  89. Keijo says:

    @David… And it seems our messages encountered at the same time. Well, c’est la vie… It’s always good to hear things are working out.

    -k-

  90. Jean Manns says:

    guess i forgot my id and password.. can’t get in

  91. Keijo says:

    @Jean… Email coming your way. Please check your inbox.

  92. David Seaman says:

    I or can’t remember my username/password!

  93. Keijo says:

    @David… Please check your inbox.

    -k-

  94. jacqui says:

    Dear Keijo

    I always login using the link you provided when I first subscribed as there is no way I could enter the password accurately each time. It has always worked before. But this time it tells me I need to subscribe and won’t let me read any more articles. In other words I am no longer a premium subscriber. I can’t recall my username. I might have used Nutville. Please can you correct this  I am valid until March 2017

    I found your musings this time very interesting especially the purchase you made and will look forward to what you find

    Jacqui

  95. Keijo says:

    @jacqui… Email is on it’s way. Please check your inbox and if you encounter any further issues, please let me know.
    Enjoy the day.

    -k-

  96. Richard Pape says:

    Password and username:

    Please send me a username and password by email.  I failed to record it and have lost it.

  97. Keijo says:

    @Richard – email with credentials on its way. Please check your inbox.

    -k-

  98. Marden Damasio says:

    I can’t remember my username/password. Can you help me?

    Thanks

    Marden Damasio

  99. Keijo says:

    @Marden… Email on its way. Please check your inbox.

    -k-

  100. Subu says:

    I do not have a password for my free subscription … Please help …

    Thanks

    Subu

  101. Keijo says:

    @Subu… Email on its way. If you don’t see my message in about 5 minutes, then check your junk/spam mail.

    -k-

  102. Mike McDuff says:

    Sorry, seemed to have misplaced my password.

     

    Thanks in advance,

     

    Mike

  103. Mike McDuff says:

    Keijo,

    And my user name.

    Thanks again

  104. Keijo says:

    @Reply… Email on it’s way. Please check your inbox.

    -k-

  105. Karen McKee says:

    K- I’m a subscriber but don’t remember having a password.  In any case, I seem to have lost mine .    Please advise.

    Thanks,
    Karen

  106. Keijo says:

    @Karen… Sending you email. Please check your inbox (in case you don’t see my message, check your junk mail folder. And if not there, then contact me again)

    -keijo-

  107. axel says:

    just renewed 😉

  108. Keijo says:

    So I see 🙂 Glad that you’re enjoying SCB, and the money will be definitely put into good use.

    -k-

  109. Karen Raver says:

    Help!

    I can’t remember my login information – been out of the loop for a while due to health issues.  Can you send me my information?  Thanks!

  110. Keijo says:

    @Karen… Email on its way. Please check your inbox (and if you don’t find anything then check the junk/spam mail folder as well).

    -k-

  111. Hilmi says:

    I lost my password. How do I get a new one?

  112. Keijo says:

    @Hilmi… Email on its way. Please check your inbox.

    -k-

  113. Sylvain says:

    Hi

    I’ve lot my password. Please tell me how I can do ?

    Thanks

  114. Keijo says:

    @Sylvain – email on its way. Please check your inbox for my message.

    -k-

  115. My sign-in creds are not working. Help

    Thanks

    Craig Grothaus

  116. Keijo says:

    @Graig… Email on its way. Please check your inbox.

    -k-

  117. kenny White says:

    I entered the password and user name provided me by you and I cannot gain access to your blog. Please help.

     

    Thank you

    Kenny White

  118. Keijo says:

    @Kenny… Email sent. Please check your inbox (and possibly junk mail folder) for my message.

    -keijo-

  119. Federico Muguruza says:

    Hi Keijo!…As you can see, I’m a premium subscriber now…but, the question is, Have to put my user name & password every time I log in the blog?…I don’t think it is convenient don’t you?

    Best,

    Fred.

  120. Keijo says:

    @Fred… Think the login system of SCB as the login with your web email.

    If you use it on a public computer, then you should login/logout specifically each and every time because the device is shared by number of people (and you don’t want them having access to your accounts and details).

    But if you use it on personal/private computer or mobile, then all you have to do is sign in once and never log out (as you are the only user on the device). The system will ‘kick you out’ automatically when your subscription expires. That said, if you are asked to login time and again on the same device, then the culprit is likely some security program or security setting that clears the cookies of your browser (either on specific interval or events such as when closing the browser)… You would be surprised how many ‘security’ programs do this and drive their unaware users nuts, LOL.

    If you need help in solving the cause behind this, you know my email 😉

    -k-

  121. Federico Muguruza says:

    Yes K. it works as you said…thanks!

  122. Bruce Smith says:

    Can’t remember username and password.

    Thanks

  123. Keijo says:

    @Bruce… Email on its way. Please check your inbox.

    -k-

  124. Pawel says:

    Is there any possibility that the subpage called “Misc updates, notices etc.” is added to the not-counting-towards-the-free-subscription-total pages? It does not feature stamp-related contents, after all.

  125. Keijo says:

    @Pawel…. Not possible in a way that it would undo (or decrease) already viewed pages. This is a technical limitation and not possible to circumvent easily.

    That said, I don’t think it should be excluded even on the first place. In a way it is the same ‘non-stamp’ stuff that all the articles in ‘Updates’ category except in shorter format. They are part of the article package despite being (on most parts) non-stamp related. Consider them as the ‘editorial announcements’ of a magazine.

    In a way it is way easier to remember what does not add up as usage:
    – Homepage
    – Category/index listings
    – Resources (which comes with limited data for free members)
    – My collection
    – Subscribe and subscriber FAQ/help
    – Newsletter subscription
    – About
    – Search
    – Digital perforation tool
    Everything else increases the free usage counter.

    I acknowledge that reaching the free account usage limits can be frustrating especially if you feel there’s a page that has not been useful. But in a way that is the ‘true cost’ of free subscription. IMHO the current offer of 12 free pages in addition of all above is more than generous, and leaves enough room for random ‘hit and miss’.

    IMHO a more proper question is what does it take to convert regular free readers such as yourself into paid subscription (because that is and will be the only way for SCB to survive years ahead)? Feel free to send response through email if you do not want to respond publicly…

    -k-

  126. Neil Craig says:

    Hi, I have lost my user name and password for the free trial, so could you send me another?

    Many thanks.

    Neil

  127. Keijo says:

    @Neil… Email on its way.

    -keijo-

  128. Keijo says:

    @Everyone… Since Dec 1st SCB has been having problems delivering emails to sympatico.ca and other Bell operated emails.  I am in the process of writing a support request to Bell postmaster, but the resolution will take anywhere from few hours up to few days depending on how busy they are.

    In case you have not received your credentials, don’t be alarmed as they will be delivered to you shortly.

    -k-

     

  129. keijo says:

    And to continue with the previous (Dec 2nd) status….

    The situation is still unchanged.  For the time being all emails sent to Bell-maintained email (sympatico.ca, bell.net, bell.ca and shaw.ca) bounce back rejected.   I have emailed Bell postmaster about two weeks back, no response so far.  Today I left a support request on their public support page (though it is not the correct place) just to get some intelligent human interaction on whether or not somebody is even reading that inbox (as supposed).

    I think I’ve located the issue, and it seems to go back to very old (2010) record on blacklist service that is severely outdated and should not be used by anyone (as it blocks about 60% of internet as potentially harmful). Having a hard time believing any business would rely/use such data, but I’ve read a number of similar incidents all pointing back the combination of two services (and miserable failures in trying to get in touch with Bell postmaster).

    But I’ll keep on trying as proper email delivery is essential (what a fun way to spend Christmas holidays, LOL)

    -k-

     

     

  130. Andrei says:

    Hi,
    because I am not sure how the premium account gets activated, I thought that I better let you know that I have upgraded my account to premium but the payment was made using another email address.

    Happy New and Healthy Year!

  131. Andrei says:

    It’s me again 🙂
    I have received the credentials on my other email, so all OK.
    Not sure if it makes a difference but the URL to page https://www.stampcollectingblog.com/premium is with http in receipt and premim member emails

  132. Keijo says:

    @Andrei… Happy to hear you figured it out yourself 🙂

    Re, the links.. Thanks for letting me know. It’s nothing serious (as the non-secure links will be forwarded to secure location), but I will fix it up in day or two. Thanks for letting me know.

    -k-

  133. becky says:

    I got an email something about a subscription being a free trial now

    I dont even remember ever being on the site

    can you just delete my email from your list

     

    thanks

  134. Keijo says:

    Done.
    (oh, and you signed up in September, and asked a question about grandmothers Irish stamps. Likely you just forgot the whole site /thingie 😉 ).

  135. David says:

    À Happy New Year ,

    Just a few words about your planned changes to SCB.

    Like any consumer, I hate to see a rise in prices. Your reasoning and rational for your planned subscription increase is well presented. I am a paid subscriber for many reasons. One of them is the valu for money I get from the subscription. I also like your philosophy on how your run SCB.  I like the fact I am supporting a business person who gives great deal of time and effort to a small community of collectors.  I may not post or comment often but I use your site often just for general education on our hobby.

    The fact that you engage, and ask for feedback is most encouraging. You are creating  content that people actually want.  In this day in age, One can no longer expect ” free” things.  There is always a cost somewhere.

    I look forward to the changes you propose to implement this year.

    On another note, you mentioned issues with BELL services.  I have not had emails from SCB for several months. I had assumed because of time issues you may have stopped sending them.   As a BELL customer I can raise issues from my end.

    Please continue with the great work.

    david

     

     

  136. Keijo says:

    @David… Thanks for the kind words 🙂

    Re, the email issues with Bell… Yes, it is the reason why you (and others with Bell email) have not been receiving newsletters or any other emails since beginning of December. I eventually found a support channel with Bell (through an non-official website, their official support channels simply do not work with things like this), and the issue is still on works. Just checked my inbox this morning and now there is a message from Bell support stating ‘According to our network team, the issue should be resolved. If the problem is ongoing, would you mind sending a more recent header.’ (already have submitted them two samples).

    So if you receive today’s newsletter all has been fixed. And if you do not receive then I’ll be messaging more with Bell’s support team.
    (update: based on bounce reports for this latest newsletter, emails to Bell still get rejected. So the issue and efforts to solve it will continue. )

    All in all this Bell issue a good example of the ‘underground work’ that happens with SCB… Something as simple as sending a biweekly newsletter requires not just typing the content, but also technical knowledge, manwork , and other resources ($$$) to make sure it gets delivered. It may be just an email, but the ‘real cost’ of it something other than free. Still cheaper than sending hundreds of printed letters through Finnish Post though (new increased rates came into force two weeks back), LOL

    -k-

  137. my password doesnt work

  138. Keijo says:

    Hi Peter,

    it seems your Premium subscription has expired few days back, and as such you cannot login. All you’ve got to do is re-subscribe, after which you’ll receive a new set of login credentials. Hope this gets you going.

    (and yes, I am in the process of building a system that will send email reminders to people about expiring accounts.)

    -k-

    -

  139. Alton O'Neal says:

    my password doesnt work

  140. Keijo says:

    @Alton… There is no subscriber with the email/name given in our database. So first things first you should subscribe 😉

    -k-

  141. David says:

    Thanks for the update about the “BELL” issues.  Since I am not getting the emails, I just have to remember to check in more often to see what is new.  It’s seems that I do end up exploring the Blog .

     

  142. Keijo says:

    @David… ‘Exploring’ the blog is good – wish more people would do it ;)

  143. Keijo says:

    @David (and all others using Bell/Sympatico emails)…  The issue is finally fixed , and a special edition of the newsletter (containing the most essential highs and lows in recent months) has been sent to all who missed out the true action.

    -k-

  144. David says:

    Keijo,

    Glad to report that the news letter arrived in my inbox today.  Thanks

     

  145. Kenneth Kornblum says:

    I have forgotten my password.  I hope I can get a new one.  Thanks, Ken Kornblum

  146. Keijo says:

    @Ken… Email is on its way. Please check your inbox.

    -k-

  147. Rick Young says:

    K-man, I can’t log in. Has my subscription expired? Thanks.

  148. Keijo says:

    @Rick… Yep, it has expired some time back.

    -k-

  149. Doug Hadley says:

    I can’t seem to login.  Need name and password reset.

    Thanks

    Doug

  150. Keijo says:

    @Doug… Email on its way to you.

    -k-

  151. Anthony aka Tony Hodgson says:

    Hi Keijo  After using a  CC the log on details have been removed, When I try to log on again I am told it is invalid user name and password.

    Can you please help with this problem,  thank you

  152. Keijo says:

    @Tony… Email on its way. Please check your inbox.

    -k-

  153. bill hinton says:

    Keijo: Could you resend me the link so I can have access without having to log in?

  154. Keijo says:

    @Bill… Email on its way. Please check your inbox.

    -keijo-

  155. Jeannette van Reek says:

    Hi Keijo, I can’t login anymore after some problem with my pc:-)  again..

     

    could you please resend me the link?

     

    Jeannette

  156. Keijo says:

    @Jeannette… Email on its way. Please check your inbox.

    -k-

  157. William Leslie says:

    Keijo,

    It has been a a while since I last logged in, But your New Zealand KGV article caught my eye. Would you please send me my username/password when able?

    Thanks,

    Bill

  158. Keijo says:

    @Bill… Email on its way. Please check your inbox.

    -k-

  159. Howard Gordon says:

    Please advise my user name and password.

    Howard Gordon

  160. Keijo says:

    @Howard… Email on its way. Please check your inbox.

    -k-

  161. Cecil Reams says:

    Hello, forgot user name and password,

  162. Keijo says:

    @Cecil… Email on its way. Please check your inbox (and if not there, then look at the junk mail folder).

    -k-

  163. Philip LaFramboise says:

    I don’t remember where I put my login info.Will you please resent the info.Thanks

  164. Keijo says:

    @Philip…. Email sent, please check your inbox (and if you can’t see my message there, then take a look on the junk mail folder).

    -keijo-

  165. Charles Grim says:

    I’m not sure whether it is to do with my new computer or just that I’m messing up the password or user name, but in any event I can’t get in and I do have a premium account.

    Can you help?

  166. Keijo says:

    @Charles… Email on its way to you. Please check your inbox (or if you don’t see my message there, then check the junk mail folder).

    -keijo-
    

  167. Rick Young says:

    Keijo, I must have my username or password wrong. Thanks.

  168. Keijo says:

    @Rick… Email on its way to you. Please check your mail.

    -k-

  169. Cindy says:

    Hi Keijo, I forgot my password LOL, sorry about bothering you… ^_^  Hope your weekend is going well. Kiitos!

    Cheers

    Cindy

  170. Keijo says:

    Hi Cindy,

    no worries. Just prepared some pizza sauce and dough, so now have got about two hours of stamp/SCB time before heading back to kitchen to make world’s greatest pizza for a bunch of hungry kids 😉 … Email on the way.

    -k-

  171. Rolf says:

    Hi Keijo

    I lost my username and password, unfotunately. Could you send me an e-mail with the information. Would be great☺

  172. Keijo says:

    Hi Rolf,

    It seems there is no account assigned to your (current) email. So either you have not subscribed before, or alternatively you have used some other email address when signing up( and I would need to know which email it was in order to locate your details).

    -k-

  173. Gerald Turner says:

    Keijo

    I need to change my email address that you use.

    I believe the old email has been compromised.

    Thanks

  174. Keijo says:

    @Gerald… Just updated your new information to database, and everything should be working all ok. If you experience any troubles with the login or emails, do not hesitate to contact.

    -k-

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